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At GetHealth.com.pk, customer satisfaction is our top priority. We strive to provide you with authentic, high-quality health, wellness, and skincare products. If you are not fully satisfied with your purchase, our refund policy ensures a fair and transparent process.
You may request a refund if:
You receive a damaged or defective product.
You receive the wrong item compared to what you ordered.
The product is expired at the time of delivery.
Refund requests must be made within 7 days of delivery.
Products must be unused, unopened, and in original packaging (unless defective).
Proof of purchase (order number, invoice, or receipt) is required.
Once your request is approved, we will process the refund within 5–10 business days.
Refunds will be issued via the original payment method (online transfer or cash).
For Cash on Delivery orders, refunds will be transferred to your bank account or mobile wallet.
Opened or used health, wellness, or personal care products (for hygiene reasons).
Products purchased on special promotions or discounts (unless defective).
For refund requests or inquiries, please contact our support team at:
📧 support@gethealth.com.pk
📞 +923186763953